swarms/active/39-chat-moderation/user-stories/us-2-reducing-spam.md

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# User Story 2: Reducing SPAM
## Description
*User A* enters a public group chat. *User A* discovers that messages in the chat
feed are low quality (SPAM). *User A* adjusts the required SNT burn value until the
quality of the chat feed improves.
## Trigger
Wish of *User A* to reduce SPAM in a public group chat.
## Actors
- *User A*
## Pre-Condition
A public chat room with traffic and *User A* as a user. *User A* decides that the
quality of the feed doesn't match her quality requirements, the messages contain
too much SPAM.
## Post-Condition
After adjustment of the required SNT burn value the amount of SPAM reduces.
## Flow
- *User A* enters a public chat room and discovers the low feed quality.
- *User A* selects his settings for the chat room and changes the SNT burn rate.
- After changing the burn rate the amount of SPAM varies.
## Remarks
- Question: Do chat rooms have a standard burn rate?
- Question: Do chat rooms have upper or lower limits for burn rate?
- Question: How does the SNT burn rate of *User A* influences the delivery
of low or high quality messages?
- Question: Can a sender influence what it's worth to her having a message
delivered?