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* setup md/mdx * add test page * setup mdx provider * Add breadcrumbs * links -> routes * add information box * add more remark plugins * text InformationBox * setup contentlayer * add testing docs folder * setup docs static generation * add ssg to blog too * add Shortcut component * add SearchButton * add hook for keyboard shortcuts * update main docs page * update main learn page content * side-bar -> sidebar-menu * rename docs pages * add heading anchors, use new components * add table of contents to docs * move styling to breadcrumbs * cleanup markdown examples * change slugify fn * update getting-started.md * add highlight matches component * update learn pages * rename website InformationBox to Admonition * ?enable user-select * add static helpers to epics * simplify components structure * update insights layout * add link tree utils * add search engine * update docs import * update contenlayer * add docs indexer * support code block highlighting * search index * fix types * remove supporting files * update tree builder * make build work * update docs * update label * update toc * add config.json * update menu * search index import * learn -> help * fix md file * update toc * fix code snippets * add help index route * remove testing files * add original docs * migrate getting started * migrate messaging-and-web3-browser docs * migrate network-nodes-and-statistics docs * handle empty content * add navigation config * wip * migrate status-wallet docs * migrate to new admonitions format * migrate your-profile-and-preferences docs * migrate part of status-communities docs * mv * rm log * index * fix lint * fix warn * fix title * fix docs layout * udpate next.config * use lowercase lang * generate contentlayer types before typechecking * update docs images * update help routes --------- Co-authored-by: Felicio Mununga <felicio@users.noreply.github.com>
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| id | revision | language | title |
|---|---|---|---|
| 301 | 0 | en | About losing access to a community |
You can lose your Status Community membership for different reasons. For example, a [token-gated community][about-status-communities] can change the token requirements to join, or your behaviour breaks the community rules.
The community owner can permanently ban your account if you break the community rules. Respect the community rules and members, and don't spam people or promote scams or deceptive practices.
The basics
- If you lose access to a community, you must request to [join the community][join-a-status-community] again.
- For token-gated communities, you should hold the token requirements at all times.
- When you lose access to a community, it does show up under the Joined tab on your [Communities page][how-to-use-communities-your-quick-start-guide].
- In the [notifications centre][view-notifications-and-updates], your Membership notifications show when you have lost access to a community. You don't receive a notification when you're banned from a community.
:::info Community owners control who has access to their communities. Status can't kick you out or ban you from a community. Likewise, Status can't grant you access to a community or override the community owner's actions. :::
Reasons you can lose access to a community
There are four reasons:
| Reason | Description | Scope |
|---|---|---|
| Kick | The community owner has kicked you out of the community. | Open and token-gated communities |
| Ban | The community owner has permanently banned you from the community. You can't request to join the community again. | Open and token-gated communities |
| Token requirements change | The token requirements to access the community have changed and your tokens do not longer satisfy these requirements. Open the community page to review the new token requirements. | Token-gated communities |
| Your tokens change | Your tokens or token amounts have changed and you don't longer satisfy the community requirements. Open the community page to verify your eligibility. | Token-gated communities |
:::warn Community owners can lose access to their community if they have to restore the profile on a different device and don't [back up the community key][backup-your-community-key]. :::