status-web/apps/website/docs/your-profile-and-preferences/respond-to-a-contact-reques...

2.5 KiB

id revision language title
527 0 en Respond to a contact request

Status users who search for your profile or you interact with can send you contact requests. For example, users you have shared your profile with or those in mutual communities or group chats with you.

:::tip If you want to send a contact request, check out [Add a contact in Status][add-a-contact-in-status]. :::

What to expect

  • Contact requests expire after seven days.
  • Status users can send you a new request every seven days. If it bothers you, consider [blocking the user][block-stranger].
  • People you have [blocked][block-or-unblock-someone-in-status] can't see your profile or send you a contact request.
  • Rejecting a request does not notify the sender.
  • You can [turn off contact requests][stop-contact-requests] to stop receiving any new requests.

Respond to a contact request

=== "Mobile"

1. From the tab bar, tap :mobile-messages: **Messages**.
1. From the top navigation, tap :mobile-notification: **Notifications**, then tap **Contact request**.
1. Tap **Accept** or **Decline** the contact request or tap **Review contact request**. If you decline, the sender doesn't receive any notification.

:::tip Tap the profile picture to view the sender's profile. :::

=== "Desktop"

1. From the navigation sidebar, click :desktop-chat: **Messages**.
1. At the top of the content area, click :desktop-notification: **Notifications**, then click **Contact requests**.
1. Click **Yes** or **No** to accept or decline the contact request, or click the request message to view details. If you decline, the sender doesn't receive any notification.

:::tip Click the profile picture to view the sender's profile. :::

:::tip In Status, you can [label other users' profiles][understand-status-profile-labels]. For example, whether you accept or reject the contact request from someone, you can [block the user][block-or-unblock-someone-in-status] or [mark the user as untrusted][verify-your-contacts-identity]. After you accept the request, you can [verify the user's identity][verify-your-contacts-identity] or [mark the user as identity verified][verify-your-contacts-identity]. :::

Stop receiving contact requests

You can turn off receiving new contact requests using the Status mobile app.

=== "Mobile"

1. From the tab bar, tap :mobile-messages: **Messages**.
1. Tap your profile picture and go to :mobile-privacy: **Privacy and security**.
1. In the **Privacy** list, find and turn off the **Allow new contact requests** option.