status-web/apps/website/docs/your-profile-and-preferences/block-or-unblock-someone-in-status.md
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Co-authored-by: Felicio Mununga <felicio@users.noreply.github.com>
2023-06-27 21:30:11 +01:00

4.3 KiB

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309 0 en Block or unblock someone in Status

You can block a stranger or an existing contact to stop receiving harmful content and excluding the user entirely from your experience with Status.

:::warn Blocking someone deletes all messages from the user. Status can't recover them for you. :::

What to expect

  • Blocked users don't receive any notifications or see any changes. They only know that you have stopped messaging them.
  • You can't see any messages sent by blocked users, including direct messages and messages in mutual group chats, channels and communities.
  • A blocked user can see your previous direct messages and future messages you send in mutual group chats, channels and communities.
  • Status permanently deletes all messages sent by the blocked user, including direct messages and messages in mutual group chats, channels and communities.
  • Unblocking a user does not restore deleted messages.
  • Status stops showing blocked users as mutual contacts.

Block an existing contact

=== "Mobile"

1. From the tab bar, tap :mobile-messages: **Messages**.
1. Tap **Contacts**, then tap the profile picture of the contact you want to block.
1. From the top navigation, tap :mobile-more-options: **More options**.
1. Tap :mobile-block: **Block User**.
1. Check the two boxes if you want to remove the user's identity verification and remove the user from your contacts.
1. Tap **Block**.

=== "Desktop"

1. From the navigation sidebar, click :desktop-chat: **Messages**.
1. In the **Messages** sidebar, click the user you want to block.
1. At the top of the content area, click :desktop-more-options: **More options** and select **View profile**.
1. On the pop-up, click :desktop-more-options: **More options** and select :desktop-block: **Block User**.
1. Click **Block User**.

Block a stranger

A stranger is a user who is not your contact. You can encounter a stranger in a group chat, community or channel. You can receive a contact request from a stranger.

=== "Mobile"

### Step 1: Find the user to block

| Context | Steps |
|-------|-------|
| Mutual group chat | 1. From the tab bar, tap :mobile-messages: **Messages** > **Groups**. 2. Long press the group chat.  3. Tap :mobile-group-members: **Group details**. |
| Mutual community or channel | 1. From the tab bar, tap :mobile-communities: **Communities** > **Joined**. 2. Long press the community.  3. Tap :mobile-group-members: **View members**. |
| Contact request | From the tab bar, tap :mobile-messages: **Messages** > **Contacts** > **Pending requests**. |

### Step 2: Block the user

1. Tap the profile picture of the user.
2. From the top navigation, tap :mobile-more-options: **More options**.
3. Tap :mobile-block: **Block User**.
4. Tap **Block**.

=== "Desktop"

### Step 1: Find the user to block

 | Context | Steps |
|-------|-------|
| Mutual group chat |  1. From the navigation sidebar, click :desktop-chat: **Messages**.  2. In the **Messages** sidebar, click the group chat.  3. If you don't see the **Members** right sidebar, click :desktop-group-chat: **Members** at the top of the content area.
| Mutual community or channel | 1. From the navigation sidebar, click the community.  2. If you don't see the **Members** right sidebar, click :desktop-group-chat: **Members** at the top of the content area. |
| Contact request | Go to :desktop-notification: **Notifications** > **Contact requests**. |

### Step 2: Block the user

1. Click the profile picture of the user you want to block.
1. On the pop-up, click :desktop-more-options: **More options** and select :desktop-block: **Block User**.

Unblock a user

=== "Mobile"

1. Tap your profile picture.
2. Go to **Privacy and security** > **Blocked and rejected users**.
3. Tap the profile picture of the user you want to unblock.
4. Tap **Unblock**.

=== "Desktop"

1. From the navigation sidebar, click :desktop-chat: **Messages**.
1. Go to **Messaging** > **Contacts, Requests, and Blocked Users**.
1. In the **Messaging** content area, select **Blocked**.
1. On the right of the contact you want to unblock, click :desktop-more-options: **More options** and select :desktop-unblock: **Unblock User**.