realm-js/SUPPORT.md

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Support

The Realm team is here to help you with your Realm-related issues!

Documentation

Before asking questions, please familiarize yourself with our Javascript documentation. We also have a number of Tech Notes which cover various topics that may be of interest.

Stack Overflow

If you have questions about configuring or using Realm you can ask them on Stack Overflow. We continually monitor the realm tag. Please also tag your question with javascript or other tags as appropriate.

When asking questions on Stack Overflow, please keep in mind Stack Overflow's question guidelines, and please use their search functionality to see if your question has been asked before.

GitHub Issues

If you are running into issues with Realm, including potential bugs or feature requests, we encourage you to file an issue on our GitHub issue tracker. Please check out our Contribution Guidelines for information on how to properly file an issue.

We greatly appreciate demonstration projects that we can run for ourselves in order to see issues or potential bugs; we prioritize clearly-written tickets that include reproduction cases. You may attach these to the ticket; let us know if you need to share them confidentially, and well provide instructions on how to do so.