react-native/bots/IssueGuidelines.md

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Use the following tips when responding to GitHub issues.

An issue is a duplicate of another issue

Comment e.g. @facebook-github-bot /duplicate #123. This will add a comment and close the issue. Example: #5977

An issue is a question

StackOverflow is really good for Q&A. It has a reputation system and voting. Questions should absolutely be asked on StackOverflow rather than GitHub. However, to make this work we should hang out on StackOverflow every now and then and answer questions. A nice side effect is you'll get reputation for answering questions there rather than on GitHub. Comment @facebook-github-bot /question to close the issue. Examples: #6015, #6059, #6062

An issue is a question that's been answered

Sometimes and issue has been resolved in the comments. Resolved issues should be closed. Comment @facebook-github-bot /answered to close it. Example: #6045

An issue needs more information

It is impossible to understand and reproduce the issue without more information, e.g. a short code sample, screenshot. Do the following:

  • Explain what additional info you need to understand the issue
  • Comment @facebook-github-bot /add-label Needs more information Examples: #6056, #6008, #5491

An issue with label 'Needs more information' has been open for more than a week

Comment mentioning the author asking if they plan to provide the additional information. If they don't come back close the issue using @facebook-github-bot /no-reply. Example: #6056

Want to add a label

Add any relevant labels, for example 'Android', 'iOS'. Comment e.g. @facebook-github-bot /add-label Android.

Want to reopen a closed issue

For example an issue was closed waiting for the author, the author replied and it turns out this is indeed a bug. Comment @facebook-github-bot /reopen

Commands for the bot

When you mention the bot, it follows the commands defined in IssueCommands.txt.