react-native/docs/IssueGuidelines.md

## Tips on managing GitHub issues efficiently

### An issue is a duplicate of another issue
Comment e.g. `@facebook-github-bot duplicate #123`. This will add a comment and close the issue.
Example: [#5977](https://github.com/facebook/react-native/issues/5977)

### An issue is a question
Questions should absolutely be asked on StackOverflow rather than GitHub.
Comment `@facebook-github-bot stack-overflow` to close the issue.
Examples: [#6378](https://github.com/facebook/react-native/issues/6378), [#6015](https://github.com/facebook/react-native/issues/6015), [#6059](https://github.com/facebook/react-native/issues/6059), [#6062](https://github.com/facebook/react-native/issues/6062).
Feel free to also answer some [SO questions](stackoverflow.com/questions/tagged/react-native), you'll get rep :)

### An issue is a question that's been answered
Sometimes and issue has been resolved in the comments.
Comment `@facebook-github-bot answered` to close it.
Example: [#6045](https://github.com/facebook/react-native/issues/6045)

### An issue needs more information
It is impossible to understand and reproduce the issue without more information, e.g. a short code sample, screenshot.
Do the following:
- Explain what additional info you need to understand the issue
- Comment `@facebook-github-bot label Needs more information`
Examples: [#6056](https://github.com/facebook/react-native/issues/6056), [#6008](https://github.com/facebook/react-native/issues/6008), [#5491](https://github.com/facebook/react-native/issues/5491)

### An issue with label 'Needs more information' has been open for more than a week
Comment mentioning the author asking if they plan to provide the additional information. If they don't come back close the issue using `@facebook-github-bot no-reply`.
Example: [#6056](https://github.com/facebook/react-native/issues/6056)

### An issue is a valid bug report
Valid bug reports with good repro steps are some of the best issues! Thank the author for finding it, explain that React Native is a community project and **ask them if they would be up for sending a fix**.

### An issue is a feature request. The feature shouldn't be in the code and don't want to maintain it.
This especially includes **new modules** Facebook doesn't use in production. Explain that those modules should be released to npm separately and that everyone will still be able to use the module super easily that way.

### An issue is a feature request, you're pretty sure we should maintain this feature as part of RN
This should be rare - adding a new feature means maintaining it.
Tell the author something like: "Pull requests are welcome. In case you're not up for sending a PR, you should post to [Canny](https://react-native.canny.io/feature-requests). It has a voting system and if the feature gets upvoted enough it might get implemented."

### How to add a label
Add any relevant labels, for example 'Android', 'iOS'.
Comment e.g. `@facebook-github-bot label Android`

### How to reopen a closed issue
For example an issue was closed waiting for the author, the author replied and it turns out this is indeed a bug.
Comment `@facebook-github-bot reopen`

### What are all the available commands for the bot?
When you mention the bot, it follows the commands defined in [IssueCommands.txt](https://github.com/facebook/react-native/blob/master/bots/IssueCommands.txt).

### How can I help manage issues?
Thank you for wanting to take the time to help us with managing GitHub issues. To have access to the bot please add your GitHub username to the first line of  [IssueCommands.txt](https://github.com/facebook/react-native/blob/master/bots/IssueCommands.txt), in alphabetical order, by submitting a Pull Request.