Update GitHub issue guidelines

Reviewed By: mkonicek

Differential Revision:D2989742
Ninja: oss docs

fb-gh-sync-id: c9fc233b248d5ddda4c046d04cdfcafc3c97af90
shipit-source-id: c9fc233b248d5ddda4c046d04cdfcafc3c97af90

bots/IssueGuidelines.md

@@ -1,37 +1,46 @@
 Use the following tips when responding to GitHub issues.
 
 ### An issue is a duplicate of another issue
-Comment e.g. `@facebook-github-bot /duplicate #123`. This will add a comment and close the issue.
-Example: #5977
+Comment e.g. `@facebook-github-bot duplicate #123`. This will add a comment and close the issue.
+Example: [#5977](https://github.com/facebook/react-native/issues/5977)
 
 ### An issue is a question
 StackOverflow is really good for Q&A. It has a reputation system and voting. Questions should absolutely be asked on StackOverflow rather than GitHub. However, to make this work we should hang out on StackOverflow every now and then and answer questions. A nice side effect is you'll get reputation for answering questions there rather than on GitHub.
-Comment `@facebook-github-bot /question` to close the issue.
-Examples: #6015, #6059, #6062
+Comment `@facebook-github-bot stack-overflow` to close the issue.
+Examples: [#6015](https://github.com/facebook/react-native/issues/6015), [#6059](https://github.com/facebook/react-native/issues/6059), [#6062](https://github.com/facebook/react-native/issues/6062)
 
 ### An issue is a question that's been answered
 Sometimes and issue has been resolved in the comments. Resolved issues should be closed.
-Comment `@facebook-github-bot /answered` to close it.
-Example: #6045
+Comment `@facebook-github-bot answered` to close it.
+Example: [#6045](https://github.com/facebook/react-native/issues/6045)
 
 ### An issue needs more information
 It is impossible to understand and reproduce the issue without more information, e.g. a short code sample, screenshot.
 Do the following:
 - Explain what additional info you need to understand the issue
-- Comment `@facebook-github-bot /add-label Needs more information`
-Examples: #6056, #6008, #5491
+- Comment `@facebook-github-bot label Needs more information`
+Examples: [#6056](https://github.com/facebook/react-native/issues/6056), [#6008](https://github.com/facebook/react-native/issues/6008), [#5491](https://github.com/facebook/react-native/issues/5491)
 
 ### An issue with label 'Needs more information' has been open for more than a week
-Comment mentioning the author asking if they plan to provide the additional information. If they don't come back close the issue using `@facebook-github-bot /no-reply`.
-Example: #6056
+Comment mentioning the author asking if they plan to provide the additional information. If they don't come back close the issue using `@facebook-github-bot no-reply`.
+Example: [#6056](https://github.com/facebook/react-native/issues/6056)
 
 ### Want to add a label
 Add any relevant labels, for example 'Android', 'iOS'.
-Comment e.g. `@facebook-github-bot /add-label Android`.
+Comment e.g. `@facebook-github-bot label Android`
 
 ### Want to reopen a closed issue
 For example an issue was closed waiting for the author, the author replied and it turns out this is indeed a bug.
-Comment `@facebook-github-bot /reopen`
+Comment `@facebook-github-bot reopen`
+
+### An issue is a valid bug report
+Yes, there are issues that have good repro information and describe an actual bug :) These are some of the highest quality issues! Thank the author for finding it, politely explain that React Native is a community project and ask them if they would be up for sending a fix.
+
+### An issue is a feature request and you're pretty sure React Native should have that feature
+Tell the author that: Pull requests are welcome. If they're not up for sending a PR, they should post to [Product Pains](https://productpains.com/product/react-native/?tab=top). It has a voting system and if the feature gets upvoted enough it might get implemented.
+
+### An issue is a feature request for feature we don't want
+This especially includes **new modules** Facebook doesn't use in production. Explain that those modules should be released to npm separately and that everyone will still be able to use the module super easily that way.
 
 ### Commands for the bot
 When you mention the bot, it follows the commands defined in [IssueCommands.txt](https://github.com/facebook/react-native/blob/master/bots/IssueCommands.txt).