Merge pull request #57 from status-im/progress/39-init-reqeng

39-chat-moderation: Initialise requirements engineering
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| @oskarth | [#1](https://github.com/status-im/ideas/issues/1), [#10](https://github.com/status-im/ideas/issues/10), [#55](https://github.com/status-im/ideas/issues/55) |
| @pablanopete | [#10](https://github.com/status-im/ideas/issues/10) |
| @rasom | |
| @themue | |
| @themue | [#22](https://github.com/status-im/ideas/issues/22), [#39](https://github.com/status-im/ideas/issues/39) |
| @tiabc | [#10](https://github.com/status-im/ideas/issues/10), [#55](https://github.com/status-im/ideas/issues/55) |
| @vkjr | [#34](https://github.com/status-im/ideas/issues/34) |
| @yenda | [#9](https://github.com/status-im/ideas/issues/9), [#12](https://github.com/status-im/ideas/issues/12) |

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## Preamble
Idea: <to be assigned>
Title: Group Chat
Status: Draft
Created: 2017-11-23
Related: https://github.com/status-im/ideas/issues/15
## Summary
Provide a powerful group chat with flexible moderation features
## Swarm Participants
- Lead Contributor: @james
- Testing & Evaluation: (TBD)
- Contributor: @themue
- Contributor:
- PM: (TBD)
- UX (if relevant): (TBD)
## Product Overview
Users want to have a convenient and powerful group chat comparable to the market competitors. But beside these standard operations they want to have greater control over the content in their chat feeds ensuring a positive experience. We can give users that control by providing them with a suite of moderation tools. Our moderation tools will enable users to define their own content rules or subscribe to a moderation provider to do it for them. A marketplace will ultimately exist where users can choose from a range of moderation providers.
### Minimum Viable Product
- Goal Date: (TBD)
- Description: The MVP provides users with basic moderation tools so that they can block users, filter posts with certain phrases, and reduce spam.
#### User Stories
- [US 1: Blocking a user](./user-stories/us-1-blocking-a-user.md)
- [US 2: Reducing SPAM](./user-stories/us-2-reducing-spam.md)
- [US 3: Filter unwanted content](./user-stories/us-3-filter-unwanted-content.md)
- [US 4: Advanced filtering with smart contracts](./user-stories/us-4-advanced-filtering-with-smart-contracts.md)
- [US 5: Subscribe to moderation providers](./user-stories/us-5-subscribe-to-moderation-providers.md)
#### Requirements
- A format / schema for moderation rules must be defined.
- A standard rules interface for smart contracts must be defined.
- A smart contract that must:
- Allow a caller to burn any ERC20 token.
- Allow a caller to label burn amounts.
- Return burn amounts given a token address, user address, and an optional label.
- A moderation settings UI must exist where the user may configure:
- Blocked users.
- Filtered phrases.
- The address of a smart contract to call.
- Burn amount required.
- UserA must be able to block a UserB from UserB's profile.
- Messages are evaluated against the moderation rules before they are rendered, aborting render where necessary.
- Moderation rules must persist between sessions.
- Chat group settings UI must:
- Display the user's burn amount for that channel.
- Allow users to burn tokens for that channel.
## Dates
- Goal Date: (TBD)
- Description: (TBD)
- Testing Days required: (TBD)
## Success Metrics
## Copyright
Copyright and related rights waived via [CC0](https://creativecommons.org/publicdomain/zero/1.0/).

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# Glossary
| Term | Meaning |
| ---- | ------- |
| Chat | Textual communication between two users. |
| Chat Room | Grouping of users chatting about a topic or having any other kind of relation. Opposite to bilateral chats. Chat rooms have one owner and possible multiple moderators. |
| Public Group Chat | Chat room without restrictions for users to join. Opposite to private chat rooms needing an invitation by the owner or a moderator. |
| SNT Burn Rate | ??? |

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# Requirement 1: Blocking Menu
## User Stories
- [1: Blocking a User](https://github.com/status-im/ideas/blob/progress/39-init-reqeng/active/39-chat-moderation/user-stories/us-1-blocking-a-user.md)
## Description
The context menu for all participants of a chat must contain a blocking menu point.
## Rationale
Selecting this menu point by *User A* for a *User B* leads to the blocking of the
selected user for all feeds of *User A*.
## Fit Criteria
- Selecting this menu point leads to a security question.
- Confirming the menu point leads to a blinding out of all messages of
*User B* in all common feeds of *User A*.
## Dependencies
None.
## Conflicts
None.
## Links
None.
## Remarks
- Question: Does the list of chat members also shows the own profile? Here the
context menu must contain no blocking menu point.

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# Roles
| Role | Description |
| ---- | ----------- |
| Owner | Creator and owner of a chat. |
| Moderator | User with rights to moderate a chat. |
| User | Chat user without special rights. |
| Power User | Chat user without special rights but ability to develop smart contracts. |
| Contract Developer | Developer of contracts especially for chats. |
| Contract Provider | Provider of contracts especially for chats. |

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# User Story 1: Blocking a User
## Description
*User A* enters a public group chat. *User B* sends a message that *User A* dislikes. *User A*
blocks *User B*. All messages from *User B* no longer show up in any chat feeds of *User A*.
## Trigger
Any reason *User A* doesn't want to see posts of *User B* anymore.
## Actors
- *User A*
- *User B*
- *User C*
## Pre-Condition
In a chat room with *User A*, *User B*, and possible more more *User A* can read all
messages of *User B*.
## Post-Condition
The same chat room with the same visitors, but *User A* doesn't see any post of *User B*.
Also in other chat rooms with both users *User A* doesn't see any post of *User B*.
## Flow
- *User A* selects account of *User B*.
- Menu with multiple options is display, one of those is `Block ...`.
- After selecting `Block ...` and confirming a security question posts of *User B* aren't
visible anymore to *User A*.
## Remarks
- Question: How to remove this blocking? Is *User B* still visible in the list of chat
participants and can be selected to open a menu like for blocking? Or does the chat
room menu an option to list all blocked users and those can be unblocked there?
- Question: How is quoting, mentioning, or forwarding of *User B* messages by *User C*
handled? Are those visible to *User A*?

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# User Story 2: Reducing SPAM
## Description
*User A* enters a public group chat. *User A* discovers that messages in the chat
feed are low quality (SPAM). *User A* adjusts the required SNT burn value until the
quality of the chat feed improves.
## Trigger
Wish of *User A* to reduce SPAM in a public group chat.
## Actors
- *User A*
## Pre-Condition
A public chat room with traffic and *User A* as a user. Quality of the feed
is too low for *User A*.
## Post-Condition
After adjustment of the required SNT burn value the amount of SPAM reduces.
## Flow
- *User A* enters a public chat room and discovers the low feed quality.
- *User A* selects his settings for the chat room and changes the SNT burn rate.
- After changing the burn rate the amount of SPAM varies.
## Remarks
- Question: Do chat rooms have a standard burn rate?
- Question: Do chat rooms have upper or lower limits for burn rate?
- Question: How does the SNT burn rate of *User A* influences the delivery
of low or high quality messages?
- Question: Can a sender influence what it's worth to her having a message
delivered?

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# User Story 3: Filter unwanted Content
## Description
*User A* does not want to view any messages that contain the phrase x. *User A*
updates their moderation rules to ignore any messages that contain the phrase x.
Messages that contain the phrase x no longer appear in any chat feeds of *User A*.
## Trigger
Feeds of *User A* contain a phrase the user doesn't want to see.
## Actors
- *User A*
- *User B*
## Pre-Condition
The disliked phrase is not inside the already added phrases of *User A*.
## Post-Condition
After adding a phrase to ignore no more messages containing this phrase are
in the feed of *User A*.
## Flow
- *User A* discovers unwanted phrase.
- *User A* decides to filter this phrase out.
- *User A* opens a (global|chat room) menu and selects the menu point
for filtering.
- *User A* adds a phrase to filter.
## Remarks
- Question: Does a phrase ban of a user effects only one chat room or all
chats of *User A*?
- Question: Does the *User A* get a kind of notification of an unwanted phrase
by *User B*, e.g. to allow her to react on it?
- Question: Which options for filters? Exact match, full words, wildcards,
regular expressions?
- Todo: Add user stories for the changing and the removal of filter phrases.

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# User Story 4: Advanced Filtering with Smart Contracts
## Description
*User A* is a power user. *User A* configures her moderation rules to include
the address of a smart contract that implements a standard rules interface.
The smart contract will be called to evaluate new messages as they are received.
## Trigger
*User A* want non-standard actions to be performed for each received message.
## Actors
- *User A*
## Pre-Condition
The actions perfomed on arriving messages do not contain the wanted action.
## Post-Condition
After adding the address of a smart contract implementing the standard rule
interface this contract will be called for each received message.
## Flow
- *User A* opens a (global|chat room) menu and selects the menu point
for adding smart contracts.
- After entering the address of a smart contract and confirming the
adding the smart contract will be checked for implementing the standard
rule interface.
- In case of a valid implementation the smart contract will be added.
## Remarks
- Question: Is the only one global list for all messages or also individual
lists per chat room?
- Question: Only one contract (global or per chat room) or multiple ones?
- Question: In case of multiple contracts, can the order of their execution
be defined?
- Question: Can contracts filter messages or send new messages? And the latter
to *User A* or also to other users?
- Todo: Add user stories for the manipulation of the contract set.

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# User Story 5: Subscribe to Moderation Providers
## Description
*User A* discovers a bad quality of her feed regarding advertisement and
unwanted phrases. She heard about *Moderator A* providing a service for
better feed quality. She subscribes to *Muderator A* and her feed improves
by the rules of the moderator.
## Trigger
*User A* wants an improvement of her feed quality.
## Actors
- *User A*
- *Moderator A*
## Pre-Condition
The feed of *User A* is unfiltered, filtered by own rules or filtered
by rules of other moderators.
## Post-Condition
The feed of *User A* is filtered like before plus by the rules of
*Moderator A*.
## Flow
- *User A* opens a global menu and selects the menu point for subbscribing
to moderators.
- A dialog containing list of all so far subscribed moderators plus a field
for entering a new one appears.
- *User A* enters the address of *Moderator A*.
- The address will be added to the moderator list of *User A*.
## Remarks
- Question: Are filters here and in the other user stories only subtractive
or can they also be a kind of valuing (+/- value)? So I can say the phrase
"Status" is for me +5 opposite to a moderators -2. This way I can create
some adjustment.
- Discussion: Does the order of subscribed moderators influence the result?
- Todo: Add user stories for the manipulation of the moderator list.