diff --git a/src/components/CookiesBanner/index.tsx b/src/components/CookiesBanner/index.tsx
index 2bae1916..90612465 100644
--- a/src/components/CookiesBanner/index.tsx
+++ b/src/components/CookiesBanner/index.tsx
@@ -14,6 +14,7 @@ import { loadGoogleAnalytics, removeCookies } from 'src/utils/googleAnalytics'
 import { closeIntercom, isIntercomLoaded, loadIntercom } from 'src/utils/intercom'
 import AlertRedIcon from './assets/alert-red.svg'
 import IntercomIcon from './assets/intercom.png'
+import { useSafeAppUrl } from 'src/logic/hooks/useSafeAppUrl'
 
 const isDesktop = process.env.REACT_APP_BUILD_FOR_DESKTOP
 
@@ -97,14 +98,23 @@ interface CookiesBannerFormProps {
 const CookiesBanner = (): ReactElement => {
   const classes = useStyles()
   const dispatch = useRef(useDispatch())
+  const intercomLoaded = isIntercomLoaded()
 
   const [showAnalytics, setShowAnalytics] = useState(false)
   const [showIntercom, setShowIntercom] = useState(false)
   const [localNecessary, setLocalNecessary] = useState(true)
   const [localAnalytics, setLocalAnalytics] = useState(false)
   const [localIntercom, setLocalIntercom] = useState(false)
+  const { getAppUrl } = useSafeAppUrl()
 
   const showBanner = useSelector(cookieBannerOpen)
+  const newAppUrl = getAppUrl()
+
+  useEffect(() => {
+    if (intercomLoaded && newAppUrl !== null) {
+      closeIntercom()
+    }
+  }, [newAppUrl, intercomLoaded])
 
   useEffect(() => {
     async function fetchCookiesFromStorage() {
@@ -171,7 +181,7 @@ const CookiesBanner = (): ReactElement => {
     dispatch.current(openCookieBanner({ cookieBannerOpen: false }))
   }
 
-  if (showIntercom) {
+  if (showIntercom && newAppUrl === null) {
     loadIntercom()
   }
 
diff --git a/src/logic/hooks/useSafeAppUrl.tsx b/src/logic/hooks/useSafeAppUrl.tsx
new file mode 100644
index 00000000..a0c672cb
--- /dev/null
+++ b/src/logic/hooks/useSafeAppUrl.tsx
@@ -0,0 +1,19 @@
+import { useLocation } from 'react-router-dom'
+import { useCallback } from 'react'
+
+type AppUrlReturnType = {
+  getAppUrl: () => string | null
+}
+
+export const useSafeAppUrl = (): AppUrlReturnType => {
+  const { search } = useLocation()
+
+  const getAppUrl = useCallback(() => {
+    const query = new URLSearchParams(search)
+    return query.get('appUrl')
+  }, [search])
+
+  return {
+    getAppUrl,
+  }
+}
diff --git a/src/routes/safe/components/Apps/index.tsx b/src/routes/safe/components/Apps/index.tsx
index 5fa825c0..f9301b78 100644
--- a/src/routes/safe/components/Apps/index.tsx
+++ b/src/routes/safe/components/Apps/index.tsx
@@ -1,20 +1,14 @@
 import React from 'react'
-
-import { useLocation } from 'react-router-dom'
+import { useSafeAppUrl } from 'src/logic/hooks/useSafeAppUrl'
 
 import AppFrame from './components/AppFrame'
 import AppsList from './components/AppsList'
 
-const useQuery = () => {
-  return new URLSearchParams(useLocation().search)
-}
-
 const Apps = (): React.ReactElement => {
-  const query = useQuery()
-  const appUrl = query.get('appUrl')
-
-  if (appUrl) {
-    return <AppFrame appUrl={appUrl} />
+  const { getAppUrl } = useSafeAppUrl()
+  const url = getAppUrl()
+  if (url) {
+    return <AppFrame appUrl={url} />
   } else {
     return <AppsList />
   }