dappconnect-sdks/apps/website/docs/status-communities/common-issues-when-the-comm...

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[website] Add documentation (#403) * setup md/mdx * add test page * setup mdx provider * Add breadcrumbs * links -> routes * add information box * add more remark plugins * text InformationBox * setup contentlayer * add testing docs folder * setup docs static generation * add ssg to blog too * add Shortcut component * add SearchButton * add hook for keyboard shortcuts * update main docs page * update main learn page content * side-bar -> sidebar-menu * rename docs pages * add heading anchors, use new components * add table of contents to docs * move styling to breadcrumbs * cleanup markdown examples * change slugify fn * update getting-started.md * add highlight matches component * update learn pages * rename website InformationBox to Admonition * ?enable user-select * add static helpers to epics * simplify components structure * update insights layout * add link tree utils * add search engine * update docs import * update contenlayer * add docs indexer * support code block highlighting * search index * fix types * remove supporting files * update tree builder * make build work * update docs * update label * update toc * add config.json * update menu * search index import * learn -> help * fix md file * update toc * fix code snippets * add help index route * remove testing files * add original docs * migrate getting started * migrate messaging-and-web3-browser docs * migrate network-nodes-and-statistics docs * handle empty content * add navigation config * wip * migrate status-wallet docs * migrate to new admonitions format * migrate your-profile-and-preferences docs * migrate part of status-communities docs * mv * rm log * index * fix lint * fix warn * fix title * fix docs layout * udpate next.config * use lowercase lang * generate contentlayer types before typechecking * update docs images * update help routes --------- Co-authored-by: Felicio Mununga <felicio@users.noreply.github.com>
2023-06-27 20:30:11 +00:00
---
id: 604
revision: '0'
language: en
title: Common issues when the community control node is offline
---
When you [create a community][create-a-status-community], your computer becomes a [control node][about-the-control-node-in-status-communities]. As the community owner, the control node runs automatically in your Status desktop app if you use the same profile and computer where you set up the community.
:::info
You can [set up a new control node][replace-your-community-s-control-node] if the initial Status desktop fails or becomes inaccessible.
:::
If you don't have the Status desktop app running and connected to the internet, your community keeps working, but your members' experience degrades. Here are some of the problems you and your members may find:
- Members can't access messages over one month because the [Community History Service][about-the-community-history-service] is not running.
- [Community join requests][manage-community-join-requests] can't be processed and are rejected or ignored.
- [Banning or kicking out members][kick-or-ban-someone-from-your-community] is delayed until the control node is online.
- Your community can't verify if members in [token-gated channels][set-up-channel-permissions] still hold the required tokens.
- Members who could not access a private channel for not [meeting the requirements][understand-token-requirements-in-channels] can't join the channel even if they meet them now.
:::tip
Keep the Status desktop app working as the [community control node][about-the-control-node-in-status-communities] online every day or at least once every six days.
:::