93 lines
4.3 KiB
Markdown
93 lines
4.3 KiB
Markdown
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---
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id: 309
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revision: '0'
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language: en
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title: Block or unblock someone in Status
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---
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You can block a stranger or an existing contact to stop receiving harmful content and excluding the user entirely from your experience with Status.
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:::warn
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Blocking someone deletes all messages from the user. Status can't recover them for you.
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:::
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## What to expect
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- Blocked users don't receive any notifications or see any changes. They only know that you have stopped messaging them.
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- You can't see any messages sent by blocked users, including direct messages and messages in mutual group chats, channels and communities.
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- A blocked user can see your previous direct messages and future messages you send in mutual group chats, channels and communities.
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- Status permanently deletes all messages sent by the blocked user, including direct messages and messages in mutual group chats, channels and communities.
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- Unblocking a user does not restore deleted messages.
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- Status stops showing blocked users as mutual contacts.
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## Block an existing contact
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=== "Mobile"
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1. From the tab bar, tap :mobile-messages: **Messages**.
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1. Tap **Contacts**, then tap the profile picture of the contact you want to block.
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1. From the top navigation, tap :mobile-more-options: **More options**.
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1. Tap :mobile-block: **Block User**.
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1. Check the two boxes if you want to remove the user's identity verification and remove the user from your contacts.
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1. Tap **Block**.
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=== "Desktop"
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1. From the navigation sidebar, click :desktop-chat: **Messages**.
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1. In the **Messages** sidebar, click the user you want to block.
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1. At the top of the content area, click :desktop-more-options: **More options** and select **View profile**.
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1. On the pop-up, click :desktop-more-options: **More options** and select :desktop-block: **Block User**.
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1. Click **Block User**.
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## Block a stranger
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A stranger is a user who is not your contact. You can encounter a stranger in a group chat, community or channel. You can receive a contact request from a stranger.
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=== "Mobile"
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### Step 1: Find the user to block
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| Context | Steps |
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|-------|-------|
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| Mutual group chat | 1. From the tab bar, tap :mobile-messages: **Messages** > **Groups**. 2. Long press the group chat. 3. Tap :mobile-group-members: **Group details**. |
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| Mutual community or channel | 1. From the tab bar, tap :mobile-communities: **Communities** > **Joined**. 2. Long press the community. 3. Tap :mobile-group-members: **View members**. |
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| Contact request | From the tab bar, tap :mobile-messages: **Messages** > **Contacts** > **Pending requests**. |
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### Step 2: Block the user
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1. Tap the profile picture of the user.
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2. From the top navigation, tap :mobile-more-options: **More options**.
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3. Tap :mobile-block: **Block User**.
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4. Tap **Block**.
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=== "Desktop"
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### Step 1: Find the user to block
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| Context | Steps |
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|-------|-------|
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| Mutual group chat | 1. From the navigation sidebar, click :desktop-chat: **Messages**. 2. In the **Messages** sidebar, click the group chat. 3. If you don't see the **Members** right sidebar, click :desktop-group-chat: **Members** at the top of the content area.
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| Mutual community or channel | 1. From the navigation sidebar, click the community. 2. If you don't see the **Members** right sidebar, click :desktop-group-chat: **Members** at the top of the content area. |
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| Contact request | Go to :desktop-notification: **Notifications** > **Contact requests**. |
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### Step 2: Block the user
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1. Click the profile picture of the user you want to block.
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1. On the pop-up, click :desktop-more-options: **More options** and select :desktop-block: **Block User**.
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## Unblock a user
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=== "Mobile"
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1. Tap your profile picture.
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2. Go to **Privacy and security** > **Blocked and rejected users**.
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3. Tap the profile picture of the user you want to unblock.
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4. Tap **Unblock**.
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=== "Desktop"
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1. From the navigation sidebar, click :desktop-chat: **Messages**.
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1. Go to **Messaging** > **Contacts, Requests, and Blocked Users**.
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1. In the **Messaging** content area, select **Blocked**.
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1. On the right of the contact you want to unblock, click :desktop-more-options: **More options** and select :desktop-unblock: **Unblock User**.
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