diff --git a/website/content/docs/enterprise/license/faq.mdx b/website/content/docs/enterprise/license/faq.mdx index 9dae4dd453..663a10fcf9 100644 --- a/website/content/docs/enterprise/license/faq.mdx +++ b/website/content/docs/enterprise/license/faq.mdx @@ -46,7 +46,7 @@ The list below is a great starting point for learning more about the license cha ## Q: Do these changes impact all customers/licenses? The license changes introduced in 1.10.0 only affect Consul Enterprise. -This impacts customers that have an enterprise binary (evaluation or non-evaluation licenses) downloaded from https://releases.hashicorp.com. +This impacts customers that have an enterprise binary (trial or non-trial licenses) downloaded from https://releases.hashicorp.com. The license changes do not impact customers with the baked-in licensed binaries. In a later release of Consul Enterprise, baked-in binaries will be deprecated. ## Q: What is the product behavior change introduced by the licensing changes? @@ -54,11 +54,12 @@ The license changes do not impact customers with the baked-in licensed binaries. Starting with Consul Enterprise 1.10.0, a valid license is required on-disk (auto-loading) or as an environment variable for Consul Enterprise to successfully boot-up. The in-storage license feature will not be supported starting with Consul Enterprise 1.10.0+ent. All Consul Enterprise clusters using 1.10.0+ent must ensure that there is a valid license on-disk (auto-loaded) or as an environment variable. -## Q: What is the impact on evaluation licenses due to this change? +## Q: What is the impact on trial licenses due to this change? ((#q-what-is-the-impact-on-evaluation-licenses-due-to-this-change)) -The 6-hour trial period for evaluation licenses will be deprecated as of Consul Enterprise 1.10.0. -This means that any clusters deployed with Consul 1.10.0+ent binaries will need to have a valid license on the disk (auto-loaded) or as an environment variable. -Failure to provide a valid license key will result in the Consul server agent not starting. +Consul Enterprise 1.10.0+ server agents require a valid license to start. +The license can be provided on disk (auto-loaded) or as an environment variable. +There is no longer a 6-hour trial period in which Consul Enterprise server agents +can operate without a license. ## Q: Is there a grace period when licenses expire? @@ -96,6 +97,11 @@ Consul snapshot agents will attempt to retrieve the license from servers if cert Visit [consul.io/trial](/trial) for a free 30-day trial license. +~> **Trial install will cease operation 24 hours after 30-day license expiration**: + Trial licenses are not meant to be used in production. + This is unlike non-trial licenses which provide a 10 year grace period as described in + the answer for [Q: Is there a grace period when licenses expire?](#q-is-there-a-grace-period-when-licenses-expire). + ## Q: How can I renew a license? Contact your organization's HashiCorp account team or email support-softwaredelivery@hashicorp.com @@ -116,7 +122,7 @@ This will not impact HCP Consul. ## Q: Does this need to happen every time a node restarts, or is this a one-time check? -Consul Enterprise binaries starting with 1.10.0+ent, will be subject to EULA check. Release 1.10.0+ent introduces the EULA check for evaluation licenses (non-evaluation licenses already go through EULA check during contractual agreement). +Consul Enterprise binaries starting with 1.10.0+ent, will be subject to EULA check. Release 1.10.0+ent introduces the EULA check for trial licenses (non-trial licenses already go through EULA check during contractual agreement). The agreement to a EULA happens only once (when the user gets their license), Consul Enterprise **will check for the presence of a valid license every time a node restarts**.