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Update support.md
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description: How to get support for SpiffWorkflow and SpiffArena.
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cssClass: "section-support"
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---
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Mission-critical installations of SpiffWorkflow require fast response times to questions, disaster recovery plans, and regular checkups. We offer paid support plans that provide direct access to the same team that develops, tests, and creates the documenation and training for SpiffWorkflow.
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Mission-critical installations of SpiffWorkflow require fast response times to questions, disaster recovery plans, and regular checkups. We offer paid support plans that provide direct access to the same team that develops, tests, and creates the documentation and training for SpiffWorkflow.
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| | Community | Bronze | Silver | Gold |
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|-----------------------|-----------|----------------------|-------------------|------------|
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| Monitored Upgrades | | | ✓ | ✓ |
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\* On normal business days - not counting weekends and national holidays.<br />
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** We can do video calls, phone calls, text messages, private chats, we'll even share a tmux terminal with you.<br />
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*** Ticket complexity can vary widely. We will handle as many tickets as we can - but we must limit our time to an average of one hour per ticket.
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** We can do video calls, phone calls, text messages, private chats. We'll even share a tmux terminal with you.<br />
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*** Ticket complexity can vary widely. We will handle as many tickets as we can, but we must limit our time to an average of one hour per ticket.
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# Contact Us
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Get in touch to discuss your needs and we'll work together to find the right solution for you.
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