diff --git a/site-administration/crm/crm.bpmn b/site-administration/crm/crm.bpmn
index dbb64056..f90ad46c 100644
--- a/site-administration/crm/crm.bpmn
+++ b/site-administration/crm/crm.bpmn
@@ -39,7 +39,9 @@
     </bpmn:userTask>
     <bpmn:manualTask id="display_client_details" name="Display Client Details">
       <bpmn:extensionElements>
-        <spiffworkflow:instructionsForEndUser>{{all_the_details}}</spiffworkflow:instructionsForEndUser>
+        <spiffworkflow:instructionsForEndUser>{{company_name}}
+
+{{notes}}</spiffworkflow:instructionsForEndUser>
       </bpmn:extensionElements>
       <bpmn:incoming>Flow_1g8rpgo</bpmn:incoming>
       <bpmn:outgoing>Flow_1sq481k</bpmn:outgoing>
@@ -57,13 +59,13 @@
       <bpmndi:BPMNShape id="Participant_1e5s2b8_di" bpmnElement="Participant_1e5s2b8" isHorizontal="true">
         <dc:Bounds x="129" y="117" width="620" height="370" />
       </bpmndi:BPMNShape>
-      <bpmndi:BPMNShape id="Lane_1xeqd5i_di" bpmnElement="Lane_1xeqd5i" isHorizontal="true">
-        <dc:Bounds x="159" y="117" width="590" height="250" />
-      </bpmndi:BPMNShape>
       <bpmndi:BPMNShape id="Lane_0jkyhd0_di" bpmnElement="everybody" isHorizontal="true">
         <dc:Bounds x="159" y="367" width="590" height="120" />
         <bpmndi:BPMNLabel />
       </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Lane_1xeqd5i_di" bpmnElement="Lane_1xeqd5i" isHorizontal="true">
+        <dc:Bounds x="159" y="117" width="590" height="250" />
+      </bpmndi:BPMNShape>
       <bpmndi:BPMNShape id="_BPMNShape_StartEvent_2" bpmnElement="StartEvent_1">
         <dc:Bounds x="179" y="159" width="36" height="36" />
       </bpmndi:BPMNShape>