diff --git a/site-administration/crm/crm.bpmn b/site-administration/crm/crm.bpmn
index 2611b5a2..d2bdcc48 100644
--- a/site-administration/crm/crm.bpmn
+++ b/site-administration/crm/crm.bpmn
@@ -7,7 +7,7 @@
     <bpmn:sequenceFlow id="Flow_1t3jxm7" sourceRef="StartEvent_1" targetRef="client_details_form" />
     <bpmn:sequenceFlow id="Flow_1g8rpgo" sourceRef="client_details_form" targetRef="display_client_details" />
     <bpmn:endEvent id="Event_10e2nu3">
-      <bpmn:incoming>Flow_0iixc66</bpmn:incoming>
+      <bpmn:incoming>Flow_1sq481k</bpmn:incoming>
     </bpmn:endEvent>
     <bpmn:userTask id="client_details_form" name="Client Details Form">
       <bpmn:extensionElements>
@@ -17,7 +17,7 @@
         </spiffworkflow:properties>
       </bpmn:extensionElements>
       <bpmn:incoming>Flow_1t3jxm7</bpmn:incoming>
-      <bpmn:incoming>Flow_16viyr0</bpmn:incoming>
+      <bpmn:incoming>Flow_18u6omr</bpmn:incoming>
       <bpmn:outgoing>Flow_1g8rpgo</bpmn:outgoing>
     </bpmn:userTask>
     <bpmn:manualTask id="display_client_details" name="Display Client Details">
@@ -25,22 +25,17 @@
         <spiffworkflow:instructionsForEndUser>{{all_the_details}}</spiffworkflow:instructionsForEndUser>
       </bpmn:extensionElements>
       <bpmn:incoming>Flow_1g8rpgo</bpmn:incoming>
-      <bpmn:outgoing>Flow_0rrljd4</bpmn:outgoing>
+      <bpmn:outgoing>Flow_1sq481k</bpmn:outgoing>
     </bpmn:manualTask>
-    <bpmn:exclusiveGateway id="Gateway_1u31oo4">
-      <bpmn:incoming>Flow_0rrljd4</bpmn:incoming>
-      <bpmn:outgoing>Flow_0iixc66</bpmn:outgoing>
-      <bpmn:outgoing>Flow_16viyr0</bpmn:outgoing>
-    </bpmn:exclusiveGateway>
-    <bpmn:sequenceFlow id="Flow_0rrljd4" sourceRef="display_client_details" targetRef="Gateway_1u31oo4" />
-    <bpmn:sequenceFlow id="Flow_0iixc66" sourceRef="Gateway_1u31oo4" targetRef="Event_10e2nu3" />
-    <bpmn:sequenceFlow id="Flow_16viyr0" sourceRef="Gateway_1u31oo4" targetRef="client_details_form" />
     <bpmn:boundaryEvent id="edit_button" name="Edit Button" attachedToRef="display_client_details">
       <bpmn:extensionElements>
         <spiffworkflow:signalButtonLabel>Edit</spiffworkflow:signalButtonLabel>
       </bpmn:extensionElements>
+      <bpmn:outgoing>Flow_18u6omr</bpmn:outgoing>
       <bpmn:signalEventDefinition id="SignalEventDefinition_0aa50mx" signalRef="Signal_3pqe79i" />
     </bpmn:boundaryEvent>
+    <bpmn:sequenceFlow id="Flow_1sq481k" sourceRef="display_client_details" targetRef="Event_10e2nu3" />
+    <bpmn:sequenceFlow id="Flow_18u6omr" sourceRef="edit_button" targetRef="client_details_form" />
   </bpmn:process>
   <bpmn:signal id="Signal_3pqe79i" name="Signal_3pqe79i" />
   <bpmndi:BPMNDiagram id="BPMNDiagram_1">
@@ -59,9 +54,6 @@
       <bpmndi:BPMNShape id="Event_10e2nu3_di" bpmnElement="Event_10e2nu3">
         <dc:Bounds x="692" y="159" width="36" height="36" />
       </bpmndi:BPMNShape>
-      <bpmndi:BPMNShape id="Gateway_1u31oo4_di" bpmnElement="Gateway_1u31oo4" isMarkerVisible="true">
-        <dc:Bounds x="585" y="152" width="50" height="50" />
-      </bpmndi:BPMNShape>
       <bpmndi:BPMNShape id="Event_0q2z5bg_di" bpmnElement="edit_button">
         <dc:Bounds x="482" y="199" width="36" height="36" />
         <bpmndi:BPMNLabel>
@@ -76,21 +68,16 @@
         <di:waypoint x="370" y="177" />
         <di:waypoint x="430" y="177" />
       </bpmndi:BPMNEdge>
-      <bpmndi:BPMNEdge id="Flow_0rrljd4_di" bpmnElement="Flow_0rrljd4">
+      <bpmndi:BPMNEdge id="Flow_1sq481k_di" bpmnElement="Flow_1sq481k">
         <di:waypoint x="530" y="177" />
-        <di:waypoint x="585" y="177" />
-      </bpmndi:BPMNEdge>
-      <bpmndi:BPMNEdge id="Flow_0iixc66_di" bpmnElement="Flow_0iixc66">
-        <di:waypoint x="635" y="177" />
         <di:waypoint x="692" y="177" />
       </bpmndi:BPMNEdge>
-      <bpmndi:BPMNEdge id="Flow_16viyr0_di" bpmnElement="Flow_16viyr0">
-        <di:waypoint x="626" y="168" />
-        <di:waypoint x="760" y="90" />
-        <di:waypoint x="630" y="-10" />
-        <di:waypoint x="440" y="70" />
-        <di:waypoint x="470" y="110" />
-        <di:waypoint x="360" y="137" />
+      <bpmndi:BPMNEdge id="Flow_18u6omr_di" bpmnElement="Flow_18u6omr">
+        <di:waypoint x="500" y="235" />
+        <di:waypoint x="500" y="255" />
+        <di:waypoint x="435" y="255" />
+        <di:waypoint x="350" y="330" />
+        <di:waypoint x="350" y="217" />
       </bpmndi:BPMNEdge>
     </bpmndi:BPMNPlane>
   </bpmndi:BPMNDiagram>