diff --git a/site-administration/crm/crm.bpmn b/site-administration/crm/crm.bpmn
index 0bc4312f..df22cfb7 100644
--- a/site-administration/crm/crm.bpmn
+++ b/site-administration/crm/crm.bpmn
@@ -1,5 +1,5 @@
 <?xml version="1.0" encoding="UTF-8"?>
-<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" id="Definitions_96f6665" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="3.0.0-dev">
+<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:spiffworkflow="http://spiffworkflow.org/bpmn/schema/1.0/core" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" id="Definitions_96f6665" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="3.0.0-dev">
   <bpmn:process id="Process_2sn0gya" isExecutable="true">
     <bpmn:startEvent id="StartEvent_1">
       <bpmn:outgoing>Flow_1t3jxm7</bpmn:outgoing>
@@ -15,6 +15,9 @@
       <bpmn:outgoing>Flow_1g8rpgo</bpmn:outgoing>
     </bpmn:userTask>
     <bpmn:manualTask id="display_client_details" name="Display Client Details">
+      <bpmn:extensionElements>
+        <spiffworkflow:instructionsForEndUser>{{all_the_details}}</spiffworkflow:instructionsForEndUser>
+      </bpmn:extensionElements>
       <bpmn:incoming>Flow_1g8rpgo</bpmn:incoming>
       <bpmn:outgoing>Flow_0hou8vd</bpmn:outgoing>
     </bpmn:manualTask>