diff --git a/playground/kaninik/esru-process-flow/helpline_form.json b/playground/kaninik/esru-process-flow/helpline_form.json
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+// 14420 operator shall ask following questions;
+// Name of the person
+// Address of the site where the problem is identified
+// What is the exact nature of problem?
+// When did the problem arise?
+// Has any property or person(s) been affected by the problem?
+// Is the site accessible by motorable road (3m width)?
+// Any other important remarks.
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