diff --git a/crc/services/email_service.py b/crc/services/email_service.py
index 1f01e423..8f5630be 100644
--- a/crc/services/email_service.py
+++ b/crc/services/email_service.py
@@ -66,11 +66,11 @@ class EmailService(object):
 
     def get_rendered_content(self, message, data):
         template = Template(message)
-        rendered = template.render(data)
-        rendered_markdown = markdown.markdown(rendered)
-        wrapped = self.get_cr_connect_wrapper(rendered_markdown)
+        content = template.render(data)
+        rendered_markdown = markdown.markdown(content, extensions=['nl2br'])
+        content_html = self.get_cr_connect_wrapper(rendered_markdown)
 
-        return rendered, wrapped
+        return content, content_html
 
     @staticmethod
     def get_cr_connect_wrapper(email_body):
diff --git a/tests/data/email/email.bpmn b/tests/data/email/email.bpmn
index 367c3185..40489409 100644
--- a/tests/data/email/email.bpmn
+++ b/tests/data/email/email.bpmn
@@ -17,7 +17,11 @@ New request submitted by {{ PIComputingID }}
 
 Email content to be delivered to {{ ApprvlApprvr1 }}
 
----</bpmn:documentation>
+---
+**Test Some Formatting**
+&amp;ensp;_UVA Tracking Number:_ {{ 321 }}
+
+</bpmn:documentation>
       <bpmn:incoming>Flow_08n2npe</bpmn:incoming>
       <bpmn:outgoing>Flow_1xlrgne</bpmn:outgoing>
       <bpmn:script>subject="Camunda Email Subject"
diff --git a/tests/emails/test_email_script.py b/tests/emails/test_email_script.py
index 588b6f33..0b1ec499 100644
--- a/tests/emails/test_email_script.py
+++ b/tests/emails/test_email_script.py
@@ -29,6 +29,9 @@ class TestEmailScript(BaseTest):
             self.assertIn(task_data['ApprvlApprvr1'], outbox[0].body)
             self.assertIn(task_data['ApprvlApprvr1'], outbox[0].html)
 
+            # Test nl2br formatting
+            self.assertIn('<strong>Test Some Formatting</strong><br />', outbox[0].html)
+
             # Correct From field
             self.assertEqual('uvacrconnect@virginia.edu', outbox[0].sender)